I) Shared Helpdesk Support

WHR offers a wide range of Shared Helpdesk plans

Shared Plan: This plan is suitable for server owners who have just started their webhosting business but would still like to offer 24/7 support for their customers. We don't overload our shared team with more servers and hence you will see a slightly higher price for the shared plans as opposed to our competitors. Our mission is to provide best-in-class support at a reasonable price.

VPS Plan: Virtualization is the buzz word nowadays. VPS servers and Cloud servers have become a popular offering within a short period of time. To meet the current web hosting market's requirement, WHR provides VPS support for both VPS owners and providers. If you own a VPS (Virtual Private Server) or a Cloud Server, then VOP (VPS Owner Plan) is the plan for you. For a hardware node running any of the WHR supported virtualization technology, sign up for VPP (VPS Provider Plan).

Dedicated Plan: You can hire a Dedicated Admin or a Dedicated Team based on your requirement. We have specialised admins for both WebHosting and Data center support. Read the plan page for more details.

II) Server Administration

Under Server Administration Plans we have Hourly as well as Fixed Server Administration Plans. You can contact our sales team via email to get a final quote for Hourly Server Administration Plans. For Fixed Server Administration Plans, as the name indicates, the price is fixed and there won't be any additional or hidden charges.

Hourly Server Administration Plan: Do you have Server Administration tasks that need to be done on an hourly basis? Or do you have one time Server Administration tasks like 3rd party software installation, configuration? Then this is the ideal plan for you. We deal with simple application configuration to complex high availability cluster configurations under hourly plans. 3rd party software installation/upgrade covers, installation/upgrade of Control Panels like cPanel, Plesk, Webmin, DirectAdmin, Social Network Scripts like Dolphin, Social Engine, Elgg, Video Sharing Scripts like OSTube, ClipBucket, ClipShare, Media Servers like RMS (Ray Media Server), Adbobe Flash Media Server, RED5, E-Commerce Scripts like OpenCart, Magento, Zen Cart, OScommerce, PrestaShop, nopCommerce.

Fixed Server Administration Plan: We have grouped some of the common Server Administration tasks so that you get a better visibility. The prices are fixed and there is no setup/hidden fees.

  • Server Migration Plan

  • Server Security Plan

  • Server Monitoring Plan

  • Server Optimization Plan

  • Server Audit Plan

  • Server Consultancy Plan

  • Billing and Sales Plan

Note: All the above plans except Hourly Plans and Add-on Plans are eligible for a 1 week risk FREE trial. If you have a larger deployment, please contact our sales team via e-mail or chat to request a custom quote.