Shared Helpdesk Support

Shared Helpdesk Support 

Linux Helpdesk Support         Order Now

24 x 7 Support

 L1, L2 and L3 issues handled

 White label Support

 Month-Month contract

 Support via your HelpDesk

30 minutes guaranteed Response Time

 6 hours guaranteed Resolution Time

 Unlimited Tickets

 Pro-active Server Management

 24 x 7 Server Monitoring☆☆

  Disaster Recovery

Live Chat Add-on available

VPS Provider Plan                   Order Now

Features:

24 x 7 Support

L1 / L2 and L3 Support Levels

Support via HelpDesk / E-mail

30 minutes guaranteed Response Time

 6 hours guaranteed Resolution Time

Unlimited Tickets

Unlimited Virtual Nodes (VPSes)

Server Audit once in a month

Pro-active Communication

Basic Node Management

Kernel and virtualization software updates

Limitations:

 No full physical server migration

Windows Helpdesk Support   Order Now

24 x 7 Support

 L1 and L2 issues handled

 White label Support

 Month-Month contract

 Support via your HelpDesk

30 minutes guaranteed Response Time

 6 hours guaranteed Resolution Time

 Unlimited Tickets

 Pro-active Server Management

 24 x 7 Server Monitoring☆☆

  Disaster Recovery

Live Chat Add-on available

Per Ticket Plan                       Order Now

Features

24/7 support

 L1/L2 Support issues

 Unlimited servers

 Unlimited plan recharges per month

30 minutes guaranteed Response Time

 6 hours guaranteed Resolution Time

Limitations:

No L3 issues

 No server monitoring

 No carry forwarding of tickets (expires monthly)

No server or Account Migrations

No advanced software installation

 You need to purchase at least 10 tickets at a time