Dedicated Plans

In a Dedicated Plan you will be owning your own offshore team. Create your own virtual office with this plan.

With a dedicated plan you get:

• A Team Manager for feedback/complaint.

• A Team Leader for leading your Technical Operations.

• Shift Leaders for monitoring the team’s work flow.

• Custom SLA including custom response and resolution times.

• Weekly reports from the Team Leader.

• Monthly audits from the Team Manager.

In a Dedicated Plan, you can:

• Interview and select the Team Leader, Shift Leads and Team members.

• Decide the number of Support Technicians you need.

• Have full control over the Support Technicians.

We have categorized the Dedicated Plans as below: